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I wanted my AI agents to respond to customers on whatever channel they came from — WhatsApp, Signal, iMessage, Telegram, Instagram, Messenger, whatever — with one unified chat history across all of it.
How the world was formatted for smooth playback — and what we lost in the buffering
Don't feed both sides of yourself equally. The spirit and the body carry different loads and require different attention. Don't make the body do what the spirit does best, and don't put a big load on the spirit that the body could easily carry. — Jalāl ad-Dīn Rūmī, Masnavi
A reflection on epistemology, media, and the fate of truth
